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Stretching Information
FAQ
I am not my body
-Steel-
Steel Flesh Tunnels
Steel Ear Stretchers
-Glass-
Glass Flesh Tunnels
Glass (Dichroic)
-Organic-
Horn Stretchers
Horn Tunnels Plugs
Inlaid Tribal Horn
Wooden Stretchers
-PMMA and UV-
Ultra Violet Stretchers
Ikon Plugs Tunnels
-Natural-
Precious Stone Plugs
Shells and Fossils
-Miscellaneous-
Unusual Flesh Plugs
Fake Flesh Tunnels
Arka - Large Gauge Ear Stretching Jewellery Shop in the UK.
With Worldwide Delivery !
About Us
Please note, we are an online business only. We do not have a shop. This address is for post only.
Arka
64 Ashford Road Brighton BN1 6LJ United Kingdom
Phone: 01273 503963
Fax: Mob: 07799 081268
Email: [Please use the contact page]
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
Secure Payment is presently administered by Paypal.
Returns Policy... Please see bottom of page
Shipping And Handling
---------------------------------------Delivery within the UK
Orders under £20 we now send standard first class.
Orders over £20 we use Royal Mail 1st Class Recorded delivery.
You have to sign for the packet when it arrives.
If this is not convienient, then ask for 'first class' at the 'delivery instructions' box during the checkout.
You can also ask for a different delivery address from the invoice address, if for example you want the order delivered to your work.
We pride ourselves on being very quick to post our orders out.
Unlike some other shops, all our products are in stock, on the shelf, waiting to be posted.
You will normally receive your order within
2 to 5 working days
of making it, but please allow up to a week.
(The law says delivery must be within 30 days)
1st Class standard or recorded delivery
Inc 100% bio-degradable packing (see our
green policy
)
£1.20
-----------------------------------------Delivery Worldwide
We are in the UK. We use Royal Mails
Airmail.
Service.
Orders under £20 are sent 'Airmail'
Orders over £20 are sent 'International Signed For Airmail' and will need a signature on delivery.
Airmail inc p+p to Europe = £2.00 (2.50 EUR)
Airmail inc p+p to USA, Canada, Australia and The Rest of the World = £2.50 (4.70 USD, 5.44 AUD)
Inc 100% bio-degradable packing (see our
green policy
)
We pride ourselves on being very quick to post our orders out.
You will normally receive your order within
4 to 7 working days
of making it, but this can vary, please allow up to 14 days.
(The law says delivery must be within 30 days)
In the unlikely event that an item sent to you is found to be faulty or damaged you may send it back to us for a replacement or refund, providing it is returned to us within
7 days
of you receiving it.
Re: Free Postage
Yeah right ! Theres no such thing as free postage. Anyone offering free postage is hiding the cost in the product price.
Legal Blurb
When confirmation of an order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
All items may be subject to reasonable design variation from the item pictured. Sometimes when we restock an item, there may be a slight design variation. If there is a big difference we will re-photograph the item, if the difference is small, we wont.
Delivery Schedule
We will normally send your order to you within 1-4 business days of you making it.
If there were to be a known delay of longer, for whatever reason, we will email you with the option to cancel your order.
Back Orders
We only display on the website products that we have in stock , now, on the shelf. There is a chance that we'd have a rush on an item, sell out and not have time to update the website. This hasnt happened yet, as we update every day. But i spose i've gotta say it for legal reasons. If your item is sold out, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Credit Card Security
Credit card payment and security is presently administered by paypal.
Guarantee
We guarantee your satisfaction. If you are not satisfied with your product from us, you can post it back to us within 7 days of delivery and we will refund your money. Simple as that.
Any goods returned must be in a new and unused condition, that means, still in the sealed bag. Body Jewellery is a personal product, so we're not required by law to accept returns, but we will if the items are still in the sealed bag.
Please note though, that all returns MUST be confirmed with Arka-Shop by either phone or e-mail, BEFORE you post them back to us.
All products (unless otherwise stated) are guaranteed for 28 days from purchase. This guarantee does not cover accidental damage or damage caused my misuse of an item.
All returns are the responsibility of the customer until they reach us.
Arka accepts no responsibility for any harm or injury caused by any jewellery we supply, whether it is used properly or improperly. All items we supply are to be worn at the own risk of the wearer.
Remember, ear stretching is done at your own risk. Its your body, your choice and your responsibility.
Please note that we recommend that you remove your jewellery every day. This especially applies to double flared plugs and tunnels.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01273 503963 (International +44 01273 503963) or fax us on Mob: 07799 081268 or write to us at 64 Ashford Road Brighton BN1 6LJ United Kingdom
Privacy Policy
Arka do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy
If you are not satisfied with your product from us, you can post it back to us within
7 days
of delivery and we will refund your money. Simple as that. Please however, read this whole section.
Please note though, that all returns must be confirmed with Arka-Shop by either phone or e-mail, BEFORE you post them back to us.
Items should be sent back at the customers expense via First Class Recorded Delivery.
All returns are the responsibility of the customer until they reach us.
Any goods returned must be in a new and unused condition, that means, still in the sealed bag.
Body Jewellery is a personal product, with hygiene implications, so we're not required by law to accept returns, but we will if the items are still in the sealed bag. Please decide whether you want the item before opening the bag.
All products (unless otherwise stated) are guaranteed for 28 days from purchase. This guarantee does not cover accidental damage or damage caused my misuse of an item.
All sizes are subject to reasonable variation, especially the hand carved items and the hand blown glass. Once again we're talking differences of less than a millimeter. An item will not be considered faulty unless the width is more than 0.5mm larger or smaller than that stated.
Naturally occuring items.
For legal reasons, they are sold as shells, not jewellery. These items are 'as they occur'. They are a natural product and may therefore have imperfections, sizes may also vary slightly.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
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