Shipping policy

 

Shipping Information

We ship Monday to Friday.
All our orders are posted out within 2 working days, or you will be emailed with a reason why not and the option to cancel the order.

We ship everything in 100% biodegradable boxes, inspection bags and packing sheets. Read more here

 


Orders within the UK

UK orders over £30 are shipped FREE using Royal Mail Tracked 48
You will normally receive your order within 48 hours.

otherwise you can choose from

First Class Postage
costs £3.20
You will normally receive your order within 1-3 working days.

Royal Mail Tracked 24 This costs £4.20
Quicker than first class with Tracking.
You will normally receive your order the next working day, if you order before 2pm.

 

 

  

You are responsible for paying any applicable custom duties and import taxes. Read more here 

Orders within the European Union (Except Italy... see below) 
You will normally receive your order within 5-12 working days.

Royal Mail Standard International costs £4.00

Royal Mail International Tracked costs £10.00

Orders over £50 will be shipped FREE
using Royal Mail Standard International.

Orders over £100 will be shipped FREE
using Royal Mail International Tracked.


Italy. 
Due to delivery issues we will only send to Italy using 'tracked and signed' airmail. This costs £10.00

 

 

Shipping to the USA is now subjected to Trumps Tariffs. You will be charged these at checkout. Read more here
All countries (except USA) you are responsible for paying any applicable custom duties and import taxes 


Orders to the Rest of the World (Except Israel and South Africa) 
You will normally receive your order within 5-12 working days.

Royal Mail International Standard costs £4.50

Royal Mail International Tracked  costs £12.00

Orders over £60 will be shipped FREE
using Royal Mail International Standard.

Orders over £100 will be shipped FREE
using Royal Mail International Tracked.

 

Israel and South Africa. Due to delivery issues we will only send to Israel and South Africa using 'tracked and signed' airmail. This charge for this is £12.00

 

 

Liability for delays
We shall be under no liability for any delay to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control. Be aware that delays can occur with your countries Customs and Excise and these delays are also outside our control.